Over 16+ years of excellence delivering AI Caller, Auto Predictive Dialers, CRM, HRMS, and Cloud Telephony solutions to 500+ contact centers across UAE and GCC.
We are one of the leading providers of AI call center solutions, smart dialer software, Unlimited or Retail VOIP Minutes, Hosted Cloud Dialer, Predictive Auto dialer software, and customized CRM integrations in Dubai & UAE.
We promise to deliver A / A + Grade routes only for all VoIP destinations all across.
We provide full experience by giving free demos of our product/service before customers actually buy it.
Avyukta Center attains complete solution under single roof for all generic issues.
Use Avyukta Intellicall AI call center solutions and smart dialer systems in UAE and Dubai. Handle your business communication from anywhere, anytime, and never miss important calls.
Convert prospects into customers with Avyukta Intellicall Inbound and Outbound Call Center Software
Integrate your Contact Center software with in-house or third-party CRMs(Customer Relationship Management software) to provide a smooth end-to-end customer experience
Track and monitor agents' productivity in real-time with advanced reports and dashboards
Scalable, compliant, and intelligent communication tools crafted for outbound sales, real estate, banking, and high-volume customer support across Dubai, Abu Dhabi & the GCC.
Conversational AI voice agents that speak fluent Arabic and English, execute thousands of automated outbound calls simultaneously, qualify leads with human-like accuracy, and transfer hot prospects to live agents.
Triple your agent talk-time with machine-learning pacing algorithms, 98% accurate answering machine detection (AMD), blended queues, and robust enterprise hosted Vicidial telephony architecture.
Unified customer relationship management equipped with 1-click click-to-call, complete customer journey history, automated lead distribution, live call recordings, and 2-way sync with Zoho & Bitrix24.
Enterprise customer support ticketing engine with automated SLA violation alarms, multi-tier priority escalation matrix, call audio recordings attached to tickets, and supervisor resolution metrics.
Comprehensive workforce management tailored for call centers with biometric and online login attendance, shift rosters, task allocations, real-time agent occupancy tracking, and performance KPIs.
Reliable A+ grade CLI VoIP routes, dedicated virtual DID numbers across Dubai and the GCC, SIP trunk integration with Etisalat & du telecom networks, and enterprise IPPBX switching with 99.9% SLA.
Experience a seamless 5-step operational workflow engineered to maximize agent talk-time, automate lead qualification with conversational AI, and synchronize CRM, HRMS, and helpdesk ticketing in real time.
du & Etisalat Ready
Connect your existing SIP trunk or provision dedicated UAE virtual DIDs. Sync customer lead lists automatically via REST APIs, webhooks, or 1-click Excel import.
98% AMD Accuracy
Deploy autonomous AI Caller bots for lead qualification or start high-speed Auto Predictive Dialers with ML pacing algorithms and Answering Machine Detection (AMD).
WebRTC In-Browser
Hot qualified leads are transferred directly to available agents. The agent screen-pop instantly displays customer history, CRM notes, and tailored conversion scripts.
WhatsApp & Recordings
Call dispositions trigger automatic support tickets with call audio recordings and WhatsApp chat histories attached. Agent login, idle duration, and breaks sync directly into HRMS.
Whisper & Barge-In
Supervisors monitor live floor operations with real-time listening, whispering coaching cues, or barging into active calls. Review comprehensive conversion reports, FCR, and CSAT scores.
Deploy our end-to-end AI telephony architecture in less than 24 hours with local UAE support.
DIALER THAT GETS EXCITED ABOUT
Avyukta call center dialer technology includes voice recording, quality monitoring, reporting, answering machine detection, multiple campaign, and lead management. It is designed to increase your outbound contact center productivity by completely automating the dialing processes.
With the click-to-call functionality, agents can dial all those contacts whose details already exist in the CRM without manually punching the number in the dialer. This eliminates any instances of error and improves the efficiency as agents can dial out more numbers at a given time.
Avyukta call center dialer helps businesses run multiple calling processes simultaneously in the form of campaigns. With Avyukta you can create, modify, and delete campaigns easily from a single unified window. Agents can also manage campaigns for exclusions, like implementing DNC for voice processes only in specific campaigns.
Parallel Predictive Dialing is designed to execute targeted outbound campaigns. It works well where each segment needs predefined call management parameters to deliver a personalized dialing campaign. Parallel Predictive Dialing consolidates diverse dialing campaigns based on process requirement while doing parallel prediction.
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Seamless native compatibility with leading enterprise CRMs and contact center telecommunication platforms.
Key insights on compliance, technology integration, and deployment for Dubai and GCC call centers.
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UAE / Direct : +91-856-0000-600
US Support : +1-408-426-2726